Thursday, January 13, 2011

Buyer Beware

Today I have been thumbing thru old bank records and kicking myself for not paying closer attention. Let me back up to last Friday. Friday, in our mail we had new debit cards issued to us from our old bank in Salt Lake. We were under the impression that account had been closed so I called Monday morning to find out what I needed to do to close the account. The guy on the other end asks me if I know we are on the overdraft? Panic sets in as I look at our account online and see that someone by the name of BBV hot movie sale has been withdrawing $19.95 from our account without our approval and has been for four months! I call these jokers three times before I figure out who they are and how they got my bank information. Somehow they had my mothers name and address tied to my bank account. My mother doesn't even live in the states. They insisted that my mother must have stolen my card and made the illegal purchase.

On the third phone call, after they hung up on me, the broken english lady tells me that the purchase was originally for a movie called My Sister Eileen. I purchased that movie online for my mother in October 2009 as a birthday present. I had it mailed to her house. Apparently, I clicked, at that time, that I would be interested in their "special promotions". When I asked the Cuban on the other end what that entailed, she read me the statement from the internet. It claims that they will introduce you to their products but never mentions a fee or subscription and I have yet to see any product but the movie that I ordered. Now remember, I bought this movie about a year prior to them billing me $19.95.

I have googled this company online and found hundreds of complaints from people just like me. I have reported them to the FBI and the BBB and of course my bank. These jokers have re-emburssed me $60 but today as I went thru my account with a fine tooth comb realized they have been taking $9.95 out every month for ten months and then upped it to the $19.95! In all, I have been scammed about $200.

Sadly, I have nobody to blame for this but myself for not paying closer attention to my bank accounts. May you learn from my mistakes: don't do business with jokers and balance your checkbook monthly.

3 comments:

Kristen said...

Wow, I need to start looking closer. That is terrible.

Ware Family said...

I remember in college how you would balance your checkbook at the kitchen table and if you and the bank agreed, you'd mark it with a highlighter.
Awesome memory!

Jeniece said...

Yikes! That is such a bummer! I hate it when stuff like that happens. :(